Shipping Policy

Last updated September 06, 2024

 

This Shipping & Delivery Policy is part of our Terms and Conditions and should be therefore read alongside our main Terms: https://clothingsagastore.com/pages/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

  • Free Shipping:

We offer free Standard Shipping on all orders.

Once your package has been shipped from Pakistan, you will receive an email from us regarding tracking information through which you can easily track your parcel anytime.

  • Customs Clearance:

Depending on the destination country, customs clearance can add additional processing time. We will do our best to provide estimated delivery times, but please note that delays may occur due to customs procedures.

  • Address Accuracy:

Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Standard Shipping is valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

Usually, orders are typically processed within 10-12 business days from the time the order is placed. This includes order verification, quality check, and packing. If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

LOST OR DAMAGED PACKAGES?

  • Lost Packages:

If your package is lost during transit, please contact us at estore.clothingsaga@gmail.com within 7 days of receipt. We will work with the carrier to resolve the issue and offer a replacement or refund if necessary.

  • Damaged Packages:

If you receive a damaged package, please take photos of the damage and contact us at estore.clothingsaga@gmail.com within 7 days of receipt. We will assist you in filing a claim with the carrier and provide a replacement or refund as appropriate.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://clothingsagastore.com/pages/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

  • Email: estore.clothingsaga@gmail.com